15 Ideas for Questions to Ask a Recruiter During a Phone Interview

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Published on
December 3, 2024
Updated on
January 19, 2026
Joseph Burns
Founder

I help companies hire exceptional talent in Latin America. My journey took me from growing up in a small town in Ohio to building teams at Capital One, Meta, and eventually Rappi, for which I moved from Silicon Valley to Colombia and had to recruit a local tech team from scratch. That’s where I realized traditional recruiting was broken, and how much available potential there was in Latin American talent. Almost ten years later, I still work closely with Latin American professionals, both for my company and for clients. They know US business culture, speak great English, work in the same time zones, and bring strong skills and dedication at a better cost. We have helped companies like Rappi, Globant, Capital One, Google, and IBM build their teams with top talent from the region.

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Discover essential questions to ask during a phone interview to stand out and understand the role.

Phone interviews are often the first step in the recruitment process, and they are not only a chance to stand out as a candidate, but also an opportunity to understand how the role aligns with your career goals and values. Preparing your questions for the recruiter is essential to assess the company’s fit to your expectations. Here are 15 question ideas to ask during a phone interview to make the most of this important stage.

Understanding the Role and Expectations

1. Can you provide more details about the day-to-day responsibilities of this role?

Asking this question shows your interest in understanding what your daily routine might look like and whether it aligns with your skills and interests. It can also help you evaluate the role's workload.

2. What are the key performance indicators (KPIs) for this position?

This question is crucial for understanding how success is measured in the role. Knowing the KPIs can help you determine whether you can meet the expectations and how you might perform in the position.

3. How does this role contribute to the company’s overall goals?

Understanding the bigger picture of how your role fits within the company can provide insights into its importance and your potential impact. This can also reveal opportunities for growth and collaboration with other teams.

Company Culture and Values

4. Can you describe the company culture?

The company culture significantly impacts your job satisfaction and overall work experience. This question helps you understand if the company’s environment aligns with your values and work style.

5. What are the company’s core values?

Core values reflect what the company stands for and its guiding principles. Asking about them can help you determine if their values are aligned with yours, which is crucial to building long-term professional relationships.

6. How does the company encourage professional development and career growth?

Inquiring about professional development opportunities shows that you want to grow within the company. It also gives you a sense of the company’s commitment to investing in its employees’ futures.

Team Dynamics and Management Style

7. Can you tell me more about the team I would be working with?

Understanding the team structure, dynamics, and the backgrounds of your potential colleagues can help you determine if you’d fit well with the team. It also shows your interest in collaboration and teamwork.

8. What is the management style of the person I would report to?

Knowing the management style of your potential supervisor can help you assess if you would feel comfortable and work well under their leadership. It also provides insights into the support and feedback mechanisms in place.

9. Are there regular team meetings or one-on-ones with the manager?

This question helps you understand the communication frequency within the team and with your manager. Regular check-ins can be crucial for giving and receiving feedback, and support, and staying aligned with team goals.

The Recruitment Process

10. What are the next steps in the hiring process?

Asking about the next steps shows your interviewer that you are looking forward to advancing in the process. It also helps you to understand what to expect after the meeting and ease post-interview anxieties.

11. How long does the entire recruitment process usually take?

This question provides a timeline for when you might expect to hear back and helps you manage your job search expectations. It is also a good indicator of the company’s efficiency and urgency in filling the position.

12. Who should I follow up with if I have further questions?

Having a point of contact for follow-up questions shows your proactive approach and ensures you have someone to reach out to if you need additional information or feedback after the interview.

Benefits and Work-Life Balance

13. Can you provide details about the company’s benefits package?

Understanding the benefits package, including health insurance, retirement plans, and other aspects that could be important to you, can help you evaluate the overall compensation provided by the company.

14. What is the company’s policy on remote work or flexible schedules?

Nowadays, many job-seekers prefer working from home to ensure a better work-life balance. Knowing the company’s guidelines on remote work or flexible hours can help you determine if the job fits your lifestyle and personal needs.

15. Are there opportunities for travel or relocation?

If you’re open to or interested in traveling or relocating, this question can provide insights into the potential for such opportunities. It also shows your flexibility and willingness to explore different aspects of the job.

Putting It All Together

Preparing your questions and staying active during a phone interview provides you with valuable information that could help you understand how the role aligns with your professional expectations and values. But it also demonstrates your eagerness to join the team. 

Previous to the interview, research the company, and plan your questions tailoring them to the specific role you are seeking to make a lasting impression. Remember, a phone interview is a two-way street: it’s as much about you finding the right fit as it is about the recruiter assessing your suitability for the position.

By Joseph Burns
Founder

Joseph Burns is the Founder and CEO of Lupa, a company that helps clients hire exceptional talent from Latin America. With more than ten years of experience building teams in the US and Latin America, he combines product leadership at global companies with a strong understanding of nearshore hiring and remote work strategies.

Before starting Lupa, Joseph led product and engineering teams at Rappi, one of the biggest tech startups in Latin America. He built local teams from scratch in nine countries. He also worked at Meta and Capital One, where he focused on using data to make decisions and building products for many users.

Since starting Lupa, he has worked with over 300 clients around the world, hired more than 1,000 candidates, and helped reduce recruitment costs by about 60 percent. His clients include top startups and Fortune 500 companies like Rappi, Globant, Capital One, Google, and IBM.

Joseph is originally from Ohio and has lived in Brazil, Colombia, and Mexico. He speaks both English and Spanish and is passionate about connecting talent across borders and creating global opportunities for professionals in Latin America.

Areas of Expertise: Remote hiring and international team building, North America–Latin America recruiting dynamics, talent market insights and workforce strategy, global staffing models and compliance, and cost and efficiency optimization in hiring.

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